4272 Indianola Avenue
Columbus, OH 43214
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Monday – Friday
8:00 AM – 5:00 PM
If you need help, don’t wait. Contact a prepress professional directly with our quick form.
Prepare Your File(s) to Send
We have developed a checklist of items to help you prepare your files properly before sending them to us. We’ve included a pdf of these checklist items, too, so that you can keep a copy on your desktop for reference. If you have any questions, do not hesitate to contact us.
Get Ready to Send: Print Design Checklist
Each item includes more detailed explanation or links to more help from our site. Just open a drop down window if you need more information.
You have checked our list of supported file formats.
We support a variety of file formats for print and work our hardest to help each and every customer. Access our Prepress Help Topic entitled File Formats Supported for our list and greater detail. Do not hesitate to contact us in Prepress at 614.261.1011 if you have any concerns or questions.
Your item is created to size.
The document size should represent the final trim size of the document. This page size will be used to automatically set trim and registration marks.
Be aware of folding panels. Do your work at 100% size of the printed piece and allow for proper margins where you want it to fold.
If creating a book, insert blank pages where they would appear in the finished book to keep all ODD numbered pages as right-handed pages and EVEN numbered pages as left-hand pages in the book. The book will be bound in the center, you will need more margin on the inside of the pages where they are to be bound.
You have declared and included bleeds, if required.
You have linked your graphics, and not embedded them.
You are sending all the fonts used in the design.
You did not use style attributes to boldface or italicize your fonts.
Your line art and halftone images (photographs) have been scanned at proper resolution for quality output.
You have verified that your design does not have nested graphics.
You have included a proof.
If you’re supplying a finished file, please send a complete set of currently edited lasers (or pdf) at full size (100%), 600 DPI (minimum) of the files you are providing, including any blank pages in the finished copy, showing registration marks, trim marks, and document information to ensure our output matches your expectations.
You have pre-flighted and packaged your files.
Most professional layout programs have a Save for Service Provider or a Preflight/Package option available from their program menus. Use it! Not only does this option gather EVERYTHING we need to print your job in one easy to transport folder (including fonts, updating linked graphics, photos, and native files); pre-flighting your own job will allow your program to catch problems that these instructions may have missed. Fixing problems at the designer level saves you billable time at the prepress level!
You are enclosing your contact information.
Please provide us with your contact information so we can reach you if there is a problem. If you can’t be reached, you may find this problem area has incurred correction charges on your final bill… or worse: your job will be put on hold and will not make deadline! A simple text file enclosed with your documents will insure that we have all the information we need. Adobe InDesign actually creates this text file for you when you use its Preflight option.
You've verified that your media for transfer is supported.
You have compressed your file and named your file to help us identify it among many.
Place your document and all support files into one folder and using a file compression program, zip (or compress) them. Compressed files sized 10Mb or less can normally be e-mailed. If your compressed file is more than 10Mb, you can use our file transfer service below.
When naming your compressed file, it is customary to use your company name followed immediately by the project name, so we can readily identify it in our file system. For example, company Client Name is sending us a trifold brochure. Using this naming protocol, the file will be named ClientName3foldbrochure.zip.
Please e-mail your zipped files to firstname.lastname@example.org or phone 614.261.1011 right after you finish uploading so we can confirm that they have received it.